Data Deletion Instructions

1. Facebook Page & Messenger

If you've sent a message to the JKBMSR Facebook Page, we store your Page-Scoped ID, your name (when Facebook provides it), and the text of the conversation, so we can view and reply to your message. We don't use this for anything beyond that.

To request this data be deleted, do either of the following, and we'll delete it — this is a manual, human-reviewed process, not an automated callback, and is normally handled within a few business days:

• Send us a message on the Facebook Page itself asking us to delete your conversation data, or
• Reach out through the Contact page and mention you'd like your Facebook Messenger data deleted.

Deleting our copy of the conversation doesn't affect your own Facebook/Messenger account or message history — that's controlled by you directly in Messenger, independent of us.

2. Your JKBMSR Account

If you have a JKBMSR account, you can request it be permanently deleted — including your gateways, telemetry history, alerts, and licenses — through the Contact page. Because this removes access to any active license or Cloud Service subscription tied to the account, we'll confirm with you by email before deleting anything.

3. What We Collect Generally

For the full picture of what JKBMSR collects and why (website analytics, account data, gateway telemetry), see the Privacy Policy.